YOUR PRIORITY
Answer 24/7 or qualify leads
RECOMMENDED SOLUTIONAI Agents
View the solutionAutomate repetitive conversations, book appointments and transfer complex situations.
Telecom & AI for call centers
Your calls, better managed.
Your teams, better equipped.
Vicitelecom brings together AI voice agents, call center software, cloud telephony and SIP Trunk services to help you answer faster, call smarter and manage every interaction.
- Guided implementation
- Technical support
- A solution sized to your volumes
REAL-WORLD EXPERIENCE
Long-standing expertise in outbound calling and solutions designed around French numbering, caller-authentication and prospecting rules.
Figures claimed on the former Vicitelecom website, accessed on 29 July 2026. “10 years” refers to the activity’s historical experience, not to the age of RA USA LLC, formed in 2023.- 10 years
- of experience
- 200
- call centers
- 5,000
- agents supported
- 50
- countries covered
OUR SOLUTIONS
Four building blocks. One partner.
Start with the solution you need today, then expand your setup without changing provider.
01 — Automate calls
AI Agents
For customer service and sales teams: answer, qualify and book appointments 24/7, with seamless transfers to your staff.
Explore the solution
02 — Manage operations
Call Automation
For multi-agent teams: centralize campaigns, supervision and performance in one operational interface.
Explore the solution
03 — Unify teams
Cloud Telephony
For on-site or remote teams: manage numbers, queues and supervision without relying on an office-based phone system.
Explore the solution
04 — Connect infrastructure
SIP Trunk & Telecom
For call centers with existing tools: connect voice routes, channels and numbers without replacing your infrastructure.
Explore the solutionCHOOSE THE RIGHT BUILDING BLOCK
Start with the need, not the technology.
Each solution removes a specific operational obstacle. Start with one building block, then combine them as your organization grows.
YOUR PRIORITY
Manage several agents and campaigns
RECOMMENDED SOLUTIONCall Automation
View the solutionCentralize lists, scripts, statuses, calls and indicators for your call center.
YOUR PRIORITY
Run one team across several locations
RECOMMENDED SOLUTIONCloud Telephony
View the solutionUnify numbers, extensions, queues and transfer rules without a local phone system.
YOUR PRIORITY
Keep your CRM or IPBX
RECOMMENDED SOLUTIONSIP Trunk
View the solutionReplace only the voice layer and scale channels to match actual activity.
INTERFACE PREVIEWS
See exactly what your teams will manage.
Call Automation supervision, an AI call journey and telecom monitoring: three practical views that make each solution easier to understand.
CALL AUTOMATION
Monitor your campaigns in real time.
Agent status, active calls, contact rates and campaign performance in one dashboard.
AI AGENT
Track the journey from call to appointment.
TELECOM
Control your routes and concurrent calls.
Illustrative previews designed to present the main features. The exact interface depends on the solution and its configuration.
OUR APPROACH
Technology should serve your calls, not complicate them.
We design every deployment around your organization, tools and objectives. You work with a team that understands call center realities.
Discover our expertiseDefine
Volumes, scenarios, teams and existing infrastructure.
Connect
Numbers, business tools, telecom and operational processes.
Optimize
Usage monitoring, adjustments and technical support.
WHY VICITELECOM
Reliable infrastructure. Human support.
Call center expertise
Solutions designed around the real constraints of teams making and receiving calls every day.
Controlled continuity
A clear, monitored architecture sized to your business.
Support that understands your business
A team available to configure, support and develop your setup.
Verifiable legal identity
Vicitelecom is operated by RA USA LLC, an active Florida company under document number L23000556135. View legal information.
LET’S TALK ABOUT YOUR CALLS
Get a tailored recommendation and quote.
Tell us about your business, call volumes and organization. Our team will recommend the right mix of AI, Call Automation, cloud telephony and SIP Trunk.
- A 15-minute discovery call
- A solution sized to your agents and call volumes
- A detailed proposal with terms confirmed before activation